Measures to Support Good Physical and Mental Health
These special meetings are used to visualize the work content of all target teams to determine work that should be abandoned, discontinued, or modified. At the same time, they offer an opportunity to identify organizational issues, aiming to reduce stress on individuals and teams and boost performance by finding points needing improvement.
These meetings, intended for team leaders such as managers, are held with the Health Support Office to visually portray the working hours of team members. If the meeting finds that some members are overburdened with the workload, meeting members work to identify the cause (such as over-reliance on specific personnel) and consider ways to even out the workload. By better optimizing the work hours of all team members, this lays the groundwork for achieving higher goals.
Monitoring of Working Hours
We monitor working hours each day by using the timestamp of the card-key used to enter/leave the office in the case of an office worker, or by the online sign-in record in the case of a teleworker. If the person tends to leave the office late or works unusually long hours, we contact the person and the person's manager/supervisor to go over the situation. If monthly overtime hours exceed a predetermined limit, a consultation with an Occupational Health Physician is set up to discuss their physical and mental situation and provide medical support as needed.
Consultation with an Occupational Health Physician is arranged as necessary to ensure employees are able to maintain good health and work in a comfortable environment, thereby allowing them to fully utilize their skills at work.
For those interested, we also provide opportunities to consult once a month with a counselor who possesses clinical psychologist qualifications. Whether in employees' public or private life, counseling provides a jumping-off point for solving various communication issues. To protect the person's privacy, the company receives no feedback on the content of the consultation.
All new employees receive counseling from a counselor twice during their first year in the company. Specialists also conduct interviews on work, physical, and mental conditions, thereby providing opportunities to ensure that the right people are assigned to the right positions and that they are able to pursue more meaningful challenges.
This simple questionnaire, conducted once a month to group employees, asks them to rate their current performance, team conditions, etc. using weather terms such as "sunny," "cloudy" and "rainy." A free comment space also allows users to discuss a variety of matters including career trajectory, struggles, comments on questions that vary each month, or miscellaneous concerns. Only executives and career agents (HR personnel) can view responses, who work to identify issues and individuals/departments under stress. Then, through communication with the poster and their supervisor, they work to solve issues and ensure that the right person is assigned to the right job.
Our "macalon" system promotes the success of women working at CyberAgent. It includes a "TTC Concierge" that offers direct advice from experts on female general and reproductive health issues including pregnancy and infertility; and also paid leave and special "F-Leave" which is available to female employees. F-leave is a system that allows female employees to take leave, including paid leave, without specifying the reason for the leave. It is intended to encourage women to use take time off for TTC (trying-to-conceive) activities, or to take special leave for women experiencing a female-specific health issue. ("F" in F-Leave is for "Female")
Annual Medical Checkups
All Group employees undergo a medical checkup once a year to detect illness early and assess their overall health condition. Depending on the results, an Occupational Health Physician follows up to provide the necessary employee health care.
Free vaccinations are administered in-house every year to prevent seasonal flu. In 2018, when there were signs of a rubella outbreak, the company covered the cost of rubella vaccinations for those wishing to be vaccinated. In 2013, the company also carried out a mass vaccination for the MR (measles and rubella mixed) vaccine.
To maintain good health among employees working from the office, alcohol disinfectant spray and general medicine are available at each floor/office, and restrooms have also been stocked with mouthwash.
Establishment of a Remote Work Environment
We have established an environment where employees can continue to work from anywhere without stress and without compromising performance through several measures. These include managing security based on staff ID; providing a VPN connection that uses security-managed safe routing; implementing measures to prevent delay on the VPN connection when several people are connected at the same time; introducing a video conferencing system; and moving business folders to the cloud.
All offices are equipped with a massage room where employees can receive treatment by a dedicated masseur up to four times a month (once per week x 4).
First Aid Room
First Aid Rooms are set up in each office to provide a temporary rest area in the event of a sudden physical health issue during work hours.