In conjunction with the full enforcement of the revised Act on the Protection of Personal Information on April 1, 2022, we will be revising the content of our existing Privacy Policy.
The revised version of our Privacy Policy will come into effect as of April 1, 2022.
Customers who have registered their personal information to us or our services will not be required to respond to any new requests.
The main revisions and new additions are as follows.
- Definition
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The definition based on the pre-revised article will be deleted, and it has been clarified that this is the policy regarding the handling of personal information as required by law.
- Regarding Acquisition
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We have clearly stated the "scope necessary for the achievement of the purpose of utilization" when acquiring personal information.
- Cookies/IP Addresses
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In addition to cookies and IP addresses, we have added advertising identifiers (e.g. IDFAs) as personal related information.
- Other
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Other minor changes such as formatting, etc.
CyberAgent, Inc. (hereinafter referred to as “CyberAgent”) complies with the Act on the Protection of Personal Information, relevant governmental and ministerial ordinances, and guidelines (hereinafter referred to as “Laws and Regulations”) and appropriately manages and uses personal information as described below.
This Privacy Policy is subject to the privacy policy, terms of use, guidelines, etc. (hereinafter referred to as "Service Regulations”) of each service. In the event of any conflict between this Privacy Policy and the contents of the Service Regulations, the contents of the Service Regulations shall take precedence.
This Privacy Policy is subject to the privacy policy, terms of use, guidelines, etc. (hereinafter referred to as "Service Regulations”) of each service. In the event of any conflict between this Privacy Policy and the contents of the Service Regulations, the contents of the Service Regulations shall take precedence.
Obtainment of Personal Information
CyberAgent will obtain personal information to the scope necessary for the achievement of the purpose of utilization notified or announced in advance through appropriate and lawful means.
Cookies, Advertising Identifiers, and IP Address Information
CyberAgent does not consider cookies, advertising identifiers (including but not limited to Identifiers for Advertisers/IDFA and Google Advertising Identifiers/AAID) and IP address information (hereinafter collectively referred to as "Cookies, etc.") to be personal information as Cookies, etc. cannot be used independently to identify a specific individual. However, CyberAgent will deem Cookies, etc. to be personal information if they are incorporated and used together with personal information.
CyberAgent discloses the purpose or method of utilization of any Cookies, etc. it utilizes within the media it operates, even if any specific individual cannot be identified. It is possible to set a browser or operating system to refuse cookies and advertising identifiers, and if a service cannot be used when a browser or operating system is set to refuse cookies and advertising identifiers, CyberAgent will make a public announcement to that effect.
CyberAgent discloses the purpose or method of utilization of any Cookies, etc. it utilizes within the media it operates, even if any specific individual cannot be identified. It is possible to set a browser or operating system to refuse cookies and advertising identifiers, and if a service cannot be used when a browser or operating system is set to refuse cookies and advertising identifiers, CyberAgent will make a public announcement to that effect.
Specification of Purpose of Utilization of Personal Information
CyberAgent specifies, to the extent possible, the purpose of utilization of personal information it handles, and notifies the individual who is the subject of the personal information in a concrete and easy-to-understand manner, or publicizes such purpose.
Restrictions on Utilization of Personal Information
CyberAgent does not handle your personal information beyond the scope necessary for the achievment of the purpose of utilization without obtaining your prior consent. Even if CyberAgent acquires your personal information as a result of a merger or any other instance of succession of business, CyberAgent will not, without obtaining your prior consent, handle your personal information beyond the scope necessary for achieving the purpose of utilization before the succession of business. However, these restrictions do not apply in any of the following cases:
(1) a case in which the handling of personal information is based on any law or ordinance;
(2) a case in which the handling of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain your consent;
(3) a case in which the handling of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent; or
(4) a case in which the handling of personal information is necessary for cooperation with a state organ, a local government, or any party delegated by either a state organ or local government to execute affairs prescribed by any law or ordinance and in which obtaining your consent is likely to impede the execution of those affairs.
(1) a case in which the handling of personal information is based on any law or ordinance;
(2) a case in which the handling of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain your consent;
(3) a case in which the handling of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent; or
(4) a case in which the handling of personal information is necessary for cooperation with a state organ, a local government, or any party delegated by either a state organ or local government to execute affairs prescribed by any law or ordinance and in which obtaining your consent is likely to impede the execution of those affairs.
Proper Acquisition of Personal Information
CyberAgent acquires personal information in an appropriate manner and does not acquire personal information through deception or any other wrongful means. In addition, CyberAgent is also mindful to avoid collecting information of a personal nature from any child under the age of 15 unless CyberAgent has good reason to do so with the consent of a legal representative (such as a person who has parental authority).
Notice of Purpose of Utilization at the Time of Acquisition of Personal Information
CyberAgent publicly announces in advance the purpose of utilization of any personal information it acquires from you; however, this provision does not apply in any of the following cases:
(1) a case in which notifying you of the purpose of utilization or publicly announcing it is likely to harm your or a third party’s life, body, or property or any other right or interest held by you or a third party;
(2) a case in which notifying you of the purpose of utilization or publicly announcing it is likely to harm any right or legitimate interest of CyberAgent;
(3) a case in which it is necessary to cooperate with a state organ or a local government to execute affairs prescribed by any law or ordinance and in which notifying you of the purpose of utilization or publicly announcing it is likely to impede the execution of those affairs; or
(4) a case in which it is deemed that the purpose of utilization is clear in consideration of the circumstances of the acquisition.
(1) a case in which notifying you of the purpose of utilization or publicly announcing it is likely to harm your or a third party’s life, body, or property or any other right or interest held by you or a third party;
(2) a case in which notifying you of the purpose of utilization or publicly announcing it is likely to harm any right or legitimate interest of CyberAgent;
(3) a case in which it is necessary to cooperate with a state organ or a local government to execute affairs prescribed by any law or ordinance and in which notifying you of the purpose of utilization or publicly announcing it is likely to impede the execution of those affairs; or
(4) a case in which it is deemed that the purpose of utilization is clear in consideration of the circumstances of the acquisition.
Changes to Purpose of Utilization of Personal Information
CyberAgent will not change the purpose of utilization of your personal information beyond a scope in which it is reasonably considered that the purpose of utilization after the change remains relevant to that before the change and will notify you of or publicly announce any change to the purpose of utilization.
Secure Management of Personal Information and Supervision of Employees
CyberAgent provides personal information protection regulations to prevent leakage of, loss of, or damage to personal information and to otherwise securely manage personal information and carries out necessary and appropriate supervision of its employees.
Supervision of Delegated Parties
If CyberAgent completely or partially delegates handling of personal information, then CyberAgent will enter into an agreement with the delegated party that includes provisions concerning confidentiality or will request that delegated party’s agreement with stipulations made by CyberAgent and will carry out necessary and appropriate supervision to ensure that the delegated party carries out secure management of the personal information.
Restrictions on Provision to Third Parties
CyberAgent does not provide your personal information to a third party without obtaining your prior consent, except in any of the following cases:
(1) a case in which the provision of personal information is based on law or ordinance;
(2) a case in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain your consent;
(3) a case in which the provision of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent;
(4) a case in which the handling of personal information is necessary for cooperation with a state organ, a local government, or any party delegated by either a state organ or local government to execute affairs prescribed by any law or ordinance and in which obtaining your consent is likely to impede the execution of those affairs; or
(1) a case in which the provision of personal information is based on law or ordinance;
(2) a case in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain your consent;
(3) a case in which the provision of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent;
(4) a case in which the handling of personal information is necessary for cooperation with a state organ, a local government, or any party delegated by either a state organ or local government to execute affairs prescribed by any law or ordinance and in which obtaining your consent is likely to impede the execution of those affairs; or
Personal Information Disclosure
CyberAgent will disclose to you your personal information without delay if you request disclosure. However, CyberAgent may decide not to disclose all or part of your personal information in any of the following cases, and in that case CyberAgent will notify you to that effect without delay:
(1) a case in which disclosure is likely to harm your or a third party’s life, body, property, or any other right or interest held by you or a third party;
(2) a case in which disclosure is likely to seriously impede the proper execution of CyberAgent’s business; or
(3) a case in which disclosure will breach any other law or ordinance.
(1) a case in which disclosure is likely to harm your or a third party’s life, body, property, or any other right or interest held by you or a third party;
(2) a case in which disclosure is likely to seriously impede the proper execution of CyberAgent’s business; or
(3) a case in which disclosure will breach any other law or ordinance.
Correction of Personal Information
If you request CyberAgent to correct, add, or delete any details of your personal information on the grounds that those details of your personal information are false, CyberAgent will, except in cases in which any special procedure is prescribed by any other law or ordinance, carry out any necessary investigation without delay within the scope necessary for the achievement of the purpose of utilization and, on the basis of the results, correct, add, or delete those details of your personal information and notify you to that effect.
Discontinuance of Utilization of Personal Information
If you request CyberAgent to discontinue utilizing or to erase your personal information on the grounds that your personal information is being handled in a manner that exceeds the scope of the purpose of utilization publicly announced in advance or because your personal information has been acquired through deception or any other wrongful means, CyberAgent will carry out any necessary inspection on your personal information without delay and, on the basis of the results, discontinue utilizing or erase your personal information and notify you to that effect. However, this provision does not apply in any case in which it requires excessively large costs or it is otherwise difficult to discontinue utilizing or to erase your personal information and in which CyberAgent takes necessary alternative measures to protect your rights and interests.
Explanation of Reasons
If CyberAgent decides not to do any of the following despite receiving a request from you, CyberAgent will endeavor to explain the reason for that decision to you when notifying you of that decision:
(1) notify the purpose of utilization of your personal information;
(2) disclose all or some of your personal information;
(3) discontinue utilizing or erase your personal information; or
(4) discontinue provision of your personal information to any third party.
(1) notify the purpose of utilization of your personal information;
(2) disclose all or some of your personal information;
(3) discontinue utilizing or erase your personal information; or
(4) discontinue provision of your personal information to any third party.
Inquiries
If you have any questions or concerns regarding the contents of this Privacy Policy, please use the following contact details:
Privacy Policy Manager, Legal Affairs Office
CyberAgent, Inc.
Abema Towers 40-1 Udagawacho Shibuya-ku, Tokyo 150-0042
Inquiries regarding Privacy Policy You can reach our team by mail to
caprivacypolicy@cyberagent.co.jp
(Chief Privacy Officer)
Takahiro Maeda
Legal & Compliance Department, Management Headquarters
Privacy Policy Manager, Legal Affairs Office
CyberAgent, Inc.
Abema Towers 40-1 Udagawacho Shibuya-ku, Tokyo 150-0042
Inquiries regarding Privacy Policy You can reach our team by mail to
caprivacypolicy@cyberagent.co.jp
(Chief Privacy Officer)
Takahiro Maeda
Legal & Compliance Department, Management Headquarters
Established: September 24, 2004
Revised: April 1, 2022
Revised: April 1, 2022