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Ethical Business Guideline

Ethical Business Guideline

Objective

This guideline based on the “Mission Statement (the Code of Conduct of CyberAgent)” provides the basic conduct to be observed by the directors, employees (including part-time and temporary employees) and all those who are involved in our company’s business, such as outsourcees engaging in business activities, so that the standing of stakeholders are respected and our company is able to fulfill its social obligations as a corporation.

Social Obligations

We shall take the following matters into consideration in developing/offering services and products.

1) We will develop and offer services and products that are useful for society while recognizing the diversifying needs of consumers and customers.

2) We will ensure that our services and products meet the safety and quality level.

3) We will offer appropriate information regarding our services and products to consumers and customers.

4) We will respond in good faith to questions, etc. from consumers and customers.

5) We will protect the personal/customer information appropriately, in accordance with our provisions for protecting personal information.

Fair Trading

We are committed to fair, transparent and free competition as well as appropriate trading. In addition, we will maintain a healthy and normal relationship with politics and governmental authorities. Simultaneously, we will build an in-house structure that promotes and secures the compliance with the law, while raising the awareness of our directors and employees in regard to the Antimonopoly Law.

Protecting the Intellectual Properties

We will manage the secret information of our company and respect and protect the intellectual properties of third parties and ours.

Disclosure of Corporate Information

In consideration of the following matters, we shall communicate with society broadly, and disclose corporate information actively and fairly.

1) We will offer accurate information to shareholders, investors, and others and promote communication with them through shareholders’ meetings and investor relations (IR) activities.

2) We will comply with the laws and regulations regarding the prevention of insider trading in accordance with our provisions for insider information management.

3) We will disclose timely and appropriate information to stakeholders through public relations etc.
 

Respect for Human Rights

In consideration of the following matters, we are committed to respect the diversity, personality and individuality of our employees, and to secure a safe and comfortable working environment.

1)  We will promote good work-life balance and produce a personnel and treatment system that enables diverse human resources to work with us.

2) We will eliminate discrimination in employment and treatment, and work towards equal employment opportunities.

3) We will prevent accidents at workplaces and support the employees’ health promotion.

4) To respect the individuality of our employees and provide support so that they can develop their career and potential abilities.

5) We will engage ourselves in dialogues and discussions, in good faith, with our employees directly or with the representatives of the employees.

6) We will strictly forbid child labor and forced labor.

Address Anti Social Forces

We will resolutely oppose to antisocial forces and organizations that pose a threat to the order and safety of civil society in order to prevent damages.

International Business Operation

We will adhere to international rules and local laws as well as respect local culture and customs in international business activities.

Management Leadership

In consideration of the following matters, our directors will recognize that it is their duty to embody the spirit of this guideline, and diffuse it among the group companies. They will also maintain the effective company structure, and disseminate our corporate ethics fully.

1) Our directors will do our utmost to demonstrate leadership to clarify our “Vision”.

2) Our directors will manifest our basic stance on our “Vision” and “Mission Statement” to the outside, and disclose the information regarding the practical efforts towards them.

3) Our directors will build a company-wide system to work towards corporate ethics.
 

Contribution to Sustainable Society

We, centered on our core businesses, will collaborate with various stakeholders of our company to contribute to the realization of a sustainable society by responding to social issues.